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We guarantee to you the respond within 48 hours of business days. For fastest and mostly accurate service please specify:

  • Software name and version
  • Device type
  • OS version you are running
  • Description of the problem, as many details as possible so that we could determine the problem
  • Please make screenshots if it's possible
  • Make sure your message contains valid return address, otherwise we don't guarantee you'll get the answer.
  • Please note that the correspondence can be held in English only

Please search our Knowledge Base in Customer Support Portal, before you create ticket.